- 8 Sections
- 17 Lessons
- 6 Hours
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- Module 1: Configure Dynamics 365 MarketingIn this module, you will learn about setting up your Marketing instance and configuring advanced settings.2
- Module 2: Manage segments and listsThis module will review how to create, manage and use segments and subscription centers.2
- Module 3: Manage marketing forms and pagesThis module will cover how to create marketing forms and pages.2
- Module 4: Manage leads, accounts, and contactsThis module will cover how to manage customers as accounts or contacts, and how to nurture them through the lead lifecycle.2
- Module 5: Manage marketing emails and customer journeysThis module will cover how to create email messages and customer journeys in Dynamics 365 Marketing.2
- Module 6: Manage eventsThis module will review the customer journey creation process.3
- Module 7: Create surveys with Dynamics 365 Customer VoiceThis module will demonstrate how to create and distribute surveys to customers.3
- Module 8: Analyze insights in Dynamics 365 MarketingIn this module, you will learn about using insights functionality to view and analyze data related to your marketing initiatives.1
