- 7 Sections
- 13 Lessons
- 6 Hours
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- Module 1: Configure Dynamics 365 SalesIn this module, we will learn about configuring the sales application to fit an organization's unique requirements.1
- Module 2: Manage leads and opportunities with Dynamics 365 SalesIn this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.2
- Module 3: Manage orders and the product catalog with Dynamics 365 SalesIn this module, we will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.2
- Module 4: Manage goals with Dynamics 365 SalesIn this module, we will learn how to manage goals to track the success of your sales organization and gather key metrics about sales performance.2
- Module 5: Analyze Dynamics 365 Sales dataIn this module, we will review analytical options, describe search tools, and use Power BI to view and analyze sales data.2
- Module 6: Work with Dynamics 365 Sales InsightsIn this module, you will learn about the free and premium features of Dynamics 365 Sales Insights, and how it can empower salespeople to form closer relationships with their customers and close sales faster.1
- Module 7: Create surveys with Dynamics 365 Customer VoiceIn this module, students will learn about Dynamics 365 Customer Voice, a powerful tool for gathering and analyzing customer sentiment.3